Tuesday, June 19, 2007

Inclusive Era Over Before it Started

Before anyone tries to stereotype the latest CEO casualty at Yahoo, they would benefit from taking a step back. Terry Semel's departure falls smack dab in between two widely claimed trends: Founders returning as CEOs -- insert Yang now in the CEO seat at Yahoo, Citrin at Vonage and Dell at well, you know -- and inclusive CEOs, which three Booz Allen consultants report at length in the latest issue of Strategy+Business (see link http://www.strategy-business.com/press/article/07205?gko=04dd3-1876-26242394)

In the Yahoo case, neither trend applies. It's time for the company to move away from its legacy and into areas that help grow and differentiate the business. There's no way a founder or long-time insider can accomplish turnaround on their own. Particularly in entrepreneurial companies, which Yahoo is despite their incredible rise as a brand.

Even Michael Dell, who no one would bet against, has turned outside for a rapid infusion of talent. What's the takeaway here? Performance rules. Always has, always will. Change means real change, not more of the same. Or heaven forbid, a call for "let's return to the basics."

Tuesday, June 12, 2007

Timeless Classic

Sometimes when you're beginning anew, it helps to consult pages from the past.

Following are excerpts from Stephen Covey's "Seven Habits of Highly Successful People," which was first published in 1989. The excerpts are not only applicable today but also quite telling about how much work remains to be done defining and applying leadership.

In many ways, Covey's original a-ha moments are just now beginning to play out on a wide scale. Leaders, companies and boards, beware. Keep ignoring these basics and be prepared to face the consequences.

"...If I try to use human influence strategies and tactics of how to get other people to do what I want, to work better, to be more motivated, to like me and each other -- while my character is fundamentally flawed, marked by duplicity and insincerity -- then in the long run, I cannot be successful. My duplicity will breed distrust, and everything I do -- even using so called human relations techniques -- will be perceived as manipulative. It simply makes no difference how good the rhetoric is or even how good the intentions are, if there is little or no trust, there is no foundation for permanent success. Only basic goodness gives life to technique.

To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you don't pay the price day in and day out, you never achieve true mastery of the subjects you study or develop an educated mind...

Many people with secondary greatness, that is, social recognition for their talents, lack primary greatness or goodness in their character. Sooner or later, you'll see this in every long-term relationship they have. It is character that communicates most eloquently. Then there are situations where people have character but lack communication skills and that affects relationships as well. But the effects are secondary.

...What we are communicates far more eloquently than anything we say or do. We all know it. There are people we trust absolutely because we know their character. Whether they're eloquent or not, whether they have human relations techniques or not, we trust them and work successfully with them.

In the words of William George Jordan, "Into the hands of every individual is given marvelous power for good or evil -- the silent, unconscious, unseen influence of his (or her) life. This is simply the constant radiation of what man (or woman) really is, not what he (or she) pretends to be."

Fast forward to today. Try applying this timeless summary to your own behavior and spheres of influence. If that's too difficult, then use these words as criteria to evaluate the next leadership crisis that lands in the news. Chances are the aforementioned qualities will be either on full display or entirely absent.

Tuesday, June 05, 2007

True or False? Leaders, take the test

Following summarizes the leading true/false rules straight out of the executive leadership lab. From the candidate and search points of view. Ranked in order of most commonly heard, experienced and/or ill conceived.
1) Executive recruiters are my best source of career advice. False. Recruiters work mostly for companies, not individuals. While some do a better job helping individuals than others, their interests are not generally aligned with your own. Personal and professional networks account for more than 60 percent of all new jobs, while recruiters represent six to eight percent. As clear as this to some, actions tend to suggest otherwise. Anyone who says they work the client and talent side equally simply isn't telling the truth.
2) What I've accomplished to date will always apply. True with a caveat. Best summed up by the title of guru coach Marshall Goldsmith's latest book, "What Got You Here Won't Get You There." Everyone has special talents and accomplishments. Key is making sure those apply to potential new positions first, our own egos second. Fundamental rule but grossly overlooked in our transaction heavy culture.
3) What I do or offer matters more than who I am. Increasingly false. Particularly at the CEO and board levels. Character counts. According to another guru, Stephen Covey, nearly three-quarters of all leadership failures can be attributed to character flaws. That percentage is based on empirical research of more than 50,000 subjects cited in "The 8th Habit." Please don't make us cite the page number.
4.) Work with passion is a passing fad. False. Remember the old saying, "do something you love and you'll never have to work a day in your life?" Dreamy yet true over time. All the great ones exemplify work with passion. They don't necessarily love their jobs every day, but they generally do something that they like and/or believe in a majority of the time.
5.) The law of reciprocity applies more than half the time. False. A personal favorite. Taught at ad nauseam in the management schools and seminars, this rule is only true 20 to 30 percent of the time, not 50 percent, the generally cited figure. If you doubt this point, then consult any major figure who has to produce or generate revenue tied to himself or herself. The honest ones will vouch.

First of its kind

"The Garlington Report" (TGR) represents the first new media forum devoted exclusively to executive-level leadership from the talent and search points of view.

For regular readers, rest assured -- you will continue to find monthly Pointes and other content that you've grown accustomed to. Please also feel free to navigate back to the consultancy's URL at http://www.pointofviewllc.com/.

Thanks for continuing to read, JG