Thursday, February 01, 2007

Earth to Michael Dell and Phil Kent

Ok, one name is quite familiar and speaks for itself. Michael Dell will have his hands full trying to turn Dell Computer around. The Apple Steve Jobs analogy is apt but lacks one key detail: Jobs didn't make it all the way back the first time around. It was only later on a second better timed tour of duty that he got Apple back on track. Does anyone remember John Sculley?

Phil Kent is the CEO of Turner Broadcasting, which runs The Cartoon Network. Their promotional brilliance around a sketch called, "Aqua Teen Hunger Force," (no, we're not making this up) caused quite the terror shock yesterday in Boston. Some light boards featuring the characters were mistaken for bomb devices by local authorities. Springing into action, Kent and Turner issued a long winded statement apologizing for the screw-up, which was obviously bungled by a third-party marketing vendor that no one was managing properly. The vendor's employee mug on cable last night being led out of his residence said it all.

It's an odd situation to say the least, but anyone who recalls the H-P spying case from last year will remember how the same type of vendor arrangement was blamed at the outset. Different issue entirely with thankfully less harmful of an outcome. If Kent is with it, he'll go on "The Comedy Show" with Jon Stewart and the Boston airwaves and take his lumps. No way out of this one without some action, sincerity and self deprecating humor that toes the line. One last question: Did anyone think about picking up the phone and calling the Boston police chief to apologize and lend support? These "devices" were evidently in place for weeks, according to callers to a local radio call-in show. Amazing...

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